Returns & warranty

14-day returns

You can return any product within 14 days of receiving it, without giving a reason. The product should be in the condition you received it.

• ✓Write to support@e3buy.com and tell us you want to return the product.
• ✓We will tell you how to send it back, step by step.
• ✓Once we have the parcel, we return your money.

2-year legal warranty

All products have the legal warranty of two years. If something stops working in the way it should, contact us. We will repair it, replace it or return your money, as the law says.

If the parcel is damaged

If the box looks damaged when the courier arrives, tell the courier and call us the same day. We will fix it for you.